Outlook keeps asking me to log onto "pop. Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. virginmedia. in Email Thursday; Need to choose 3rd party email address to login in Email Sunday; Problem adding ntlworld email to android phone in Email 2 weeks ago; Can't access mail anymore in Email 2 weeks ago; Email Account Locked in Email 2 weeks agoI have lost access to my ntlworld email. I want to close the account, which I believe is an orphan and unsupported. Sorry for the inconvenience this may cause you. Here is what some Virgin Media users who are unable to sign in to their email accounts have to say about the problem. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. Sometimes, some emails are missed and can stay active for longer periods of time, but there is always the risk of a "cleanup" by our systems. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. We are 100% certain regarding the correctness of the password and if I go to the VM website and attempt to login to her account it rejects the email address as being unrecognised. VM say they have made that change to improve the security of VM email accounts. 1 ACCEPTED SOLUTION. DevinThe fact that you need to be a VM broadband customer to use a VM email account is another thing to consider. uk" and the account was blocked while I was sending them). 08-08-2023 16:43 - edited 08-08-2023 17:10. emails no longer being received. ’. com. com (NTL World: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. to see if you are affected, send 10 numbered emails from your ntlworld account using outlook express or similar email client (not webmail) to your own ntlworld email address and see if any or all or some get there to your inbox. By going to the link that Petey286 provided you should be able to log into the email account. com). If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. Networking and WiFi. I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Then it doesn't recognise my password. All e-mail accounts send and receive e-mails properly. For fraudulent e-mails, forward to phishing@virginmedia. ntlworld. Go to solution. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. Verify the e-mail address in your account properties. When you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. That will list all the secondary email accounts set up on your broadband account. Go to Family & other users. Browse Virgin Media Virgin Media Community. uk. changing the password changes the account login password. com email address that has been hacked and need to close it down. They’re all using the same. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). If you occasionally temporarily lose a message, it's because you didn't change the maximum number of server. At 11am today, my email account suddenly locked me out. She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email. com. com authentication credentials-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. ntlworld. VM say they have made that change to improve the security of VM email accounts. com email address with outlook is still not working. However, there is another complication. Is there a way of getting a notification sound when an e mail arrives in the inbox. We think there may be a problem with the email address you’re using. com If you are still a customer then call Tech Support and they will help you get access to your email account. Also, just to note. You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. If so then your email provider will need to assist you. We normally access our emails via Windows Live Mail but have also. Log in to your Virgin Media Business Mobile Account. ntlworld. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. Thanks. How do i contact VM?I have forgotten my password @ntlworld. Incoming and outgoing servers have changed to virgin and look correct. Reply. To do this they can either: call Virgin Media. 5 Setup: Four e-mail accounts, three are IMAP and one is OWA based. Coming back to the loop you are in. The username or password is incorrect pop3/imap access isn't turned on for this account. I have several email addresses linked to my master account, there used to be a way to see these in My Virgin Media but I cannot see them anymore. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. I am unable to sign into Virgin Media using my ntlworld details. Select Accounts > Email accounts. Following all the advice removing the account it won’t let you re add it back in. Select Continue with Apple. 9. I am trying to log into my email account via another route in case my mobile has been cloned. Tech Support is open 24/7 on the numbers below. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. NTLWORLD. hi Megan i have taken screenshots i'm trying to login with the primary email, i'm not sure if i'm using the right password because even though this email address works in my client its stored in the clients password manager. Working fine here. com login using a third party (Yahoo username (email address)). The password change will only affect the specific email address that you are signed into. At that time they said existing email accounts would continue to be supported by them. I can send from the ntl account (set up outgoing with gmail as heard problems unless using it from home router) but I can't set up my ntl account at all for incoming. Then unfortunately your ntl email account has finally been closed, as VM only supports email for broadband customers. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to retrieve/change the password i got a message saying that her email address is invalid. com -u username:password. com Account from an Email Program using IMAP. curl -v smtps://smtp. uk. However I would prefer to set my own password rather than use the auto-generated. net or virginmedia email accounts. x. Provided you know the existing password you can to sign into the My Virgin. Hi, just setting up new phone and can't remember my ntlworld email password. macbook pro (MacOS Ventura 13. In the next step, select the "Import emails from my other account (POP3)" option and click "Next". The Virginmedia email system is clearly broken. com :Y54kpX5g: curl -v smtps://smtp. She can’t remember the original password unfortunately and has never changed it so can’t simply reset it. Logged out of ntlworld accont. A few weeks ago, I could only access my emails by going through 'onedrive' and then clicking on 'outlook'. When you reset a VM email password that password now only allows you to access the relevant Webmail account. - i dont need to do this. My old ntlworld account has been hacked. Step-3: Select the file format option in which you want to save the emails. on 06-03-2023 18:47. Help > Create new Email address >. Having read a few posts. Please include a daytime phone number. I was oblivious to the 90-day rule for keeping my email account running (which happened to be @NTLWorld rather than @VM) and in fact the account kept working for about 10 months until the end. Using “other” in the mail wizard, After adding your name, email, password and description, it pops up saying No password provided for “ntlworld” (taken from description. Last click on the Backup button and successfully perform the conversion. So that part should now say something like " [email protected] emails stopped downloading on my Macbook, sometimes they arrive in the inbox then immediately disappear but most of the time they dont arrive, I have checked my webmail and they are not there either. ntlworld. com. That takes you to a new page where you get the option to delete that email account. What I do is have GMail pull email from my other accounts into GMail. the ntlworld email doesn’t now appear as an option anywhere. com email address in the window that opens, and click on the "Next" button. Working hard to help connect the nation, shop our offers and order online. on 26-11-2022 08:40. Mailbird might be able to detect server settings for Ntlworld. I can’t log into Virgin Media, because it doesn’t recognise the email address. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. Sign in. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. . com domain will not allow me to log-in this evening. You can plop them in separate folders if you want but that way you don't need to set email clients to login to various different servers. Similar to alot of previous posts I have seen, my old ntlworld email account has been hacked. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. The company says that server connection issues following the upgrade mean that some customers who use an email programme, such. com password. uk will automatically be entered into your NTLWORLD address book. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. i just want to access my original ntlworld email account via outlook. That's right, the Ntlworld link through the VirginMedia website is being tempermental and hasn't been letting quite a few customers log into their email account. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. sign in using your ntlworld. ntlworld,com (or pop3. BT ID or Email address. @ntlworld. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. This can and does affect all the domains listed above. That will take you to the relevant "My Virgin Media" account for that email address. FWIW do consider migrating your email needs over to a new email provider to. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. Please enter the email address you use to sign in to your My Virgin Media account. I have the same problem this morning. If you are still a customer then call Tech Support and they will help you get access to your email account. Yes I am a current Virginmedia customer and yes, the account that I can't access is listed in My Virg. Login into your Virgin Mobile account and unleash your mobile’s full potential. Then click on the “My Profile” tab and go into “Manage Accounts”. They can then look to update the contact information on the account to a different email address for any future correspondence. We want to move her over to the free Thunderbird Email program but all of her usual passwords are not working for her NTLWorld email address. 0 Kudos. Visit our email sign in page here and type in your email address. not my email account password. Check email and password' This is happening in outlook on both my laptop and phone and I have not changed any settings. As Graham_A has linked, if you follow that link it will ask you to sign in, on the password screen it will give the option to reset this if needed. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Sadly, as the community have already advised email addresses need to be linked to an active service account to both stay active, and for us to be able to provide troubleshooting support. Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. netvirginmedia. Try. I still have an active Virgin Media account and nothing has changed that I'm aware of, but a couple of days ago I started getting authentication errors when trying to access email ("Your email server rejected your login. on 17-08-2022 19:35. ntlworld. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. Forgotten your login details? Keep me signed in. com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. MyVM > Account Settings > Virgin Media Mail Settings. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. 6 - 6. Enter the incoming server name imap. The first thing to do is change the password for the Ntlworld email address concerned. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. Forgotten password for ntlworld. 0 Kudos. Choose Accounts and then select Other User Accounts towards the left. Logged on to Virgin Media and couldn't change my password as my email address was "not. virginmedia. How can I do this? - 5299558. This changed -. Setup Your Ntlworld. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. not my email account password. All Rights ReservedVirgin Media Email - How to manage my email accountMy NTLWORLD email address wont recieve emails suddenly. BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. com mailbox is if you were able to log into the ntlworld mailbox and establish a forwarding to the Outlook. I recently reset my computer and the auto login to my ntlworld. that is sky I posted this question as evertime I try and search for a solution it says contact your internet provider. Mark as New;. Thanks. I spent the morning trying to set up an older relative's new iPad. . virginmedia. Choose Saving option like Email Application/File Format. However, VM continues to support the existing email accounts of VM broadband customers. virgin. I have Gmail too but I don't use it much. Rob. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. System Posts: 2,096,970. Thanks for your first post on our community. Just so some may see this, it seems mine works better for my second account if I log in from mail. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. We're very sorry to hear of the email address issues and the concern this has caused, we're eager to get this looked into further for you and. virginmedia. Hi, I have an issue accessing my secondary email account ending virginmedia. CoenobyOptions. Virgin Media. QuickStart, set up and connections. It's my main communication stream. Password Show. Virgin Media. Outlook keeps asking me to log onto "pop. Why can’t I log into my Ntlworld email? Re: Can’t login to ntlworld email If the address in question is not the primary one for the account try: go to My Virgin Media > My Profile > Manage accounts. i just want to access my original ntlworld email account via outlook. That will take you to the relevant "My Virgin Media" account for that email address. 2) - mail is NOT accessible using Apple mail. Couldn't verify account. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link. We would like to show you a description here but the site won’t allow us. in Email yesterday; No Access to NTLWORLD. The programme begins downloading NTLWorld emails to the specified location. I went ahead and checked both email addresses, and I can see that there's a Jotform associated with the email address home. Help please 🙃" I log into the rental property Virgin account using the @ntlworld. com. com. Click the Add button, and select the mail option. virginmedia. That will take you through the steps to chnage your sign in / username to a non VM email account. com mailbox, which would also require you had an address ending in @outlook. Scroll down that page and you will see a place to edit the password. . Ive been also having problems with ntl accounts. virginmedia. Step 3: Enter your new email address and click Connect. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. If you're looking to access your TV, broadband and phone account including your email, sign in here. Clear searchQuickStart, set up and connections. 0 Kudos Reply. Options. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. SpeedI’m having exactly the same trouble, spent hours on the phone trying to get it sorted, just keeps saying password wrong even though your customer service team have apparently changed the password for me, stopped working on iPhone,iPad and my work android phone. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. com. com. When I go to my virgin media page to log in, it says incorrect email or password, and when I click reset password it doesn't recognise my email. I have the same problem with a blueyonder email address that has been changed today to a gmail acct, as per instructions from Virgin Media. Verify the e-mail address in your account properties. Randomly it's not receiving any emails. If its linked to your current active account we should be able to re set this for you. Virgin media do not operate in my area so I am no longer a customer. I have attempted to speak to an agent via chat and gotten no. 0 Kudos Reply. QuickStart, set up and connections. 0 KudosCheck your service status; Basket ; My accountSign in. All forum topics; Previous topic; Next topic; 1 REPLY 1. All Rights ReservedHi 1uparcade, Thanks for using the forums to get this issue with your Email looked into, I am sorry if this has been causing some frustration. I was using it at the time. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Steps to Backup Virgin Media Webmail Emails. My Ntlworld email is still in use and they have the password to the account, I haven't been customers of VM for a few years, but my ntlworld email account wasn't deleted/deactivated. Get the error message Unable to log in. Forum Member. com email address but i still had access to receiving emails. I had access to it on my phone via generating an - 5432083. Forgot email address?If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your. I can't seem to log in though. I type in the username and password but this request just keeps coming back. Do not reply to anything they send or open any attachments or click on any links or e-mail. I could access this account a couple of weeks ago. Forum Member. Last click on the Backup button and successfully perform the conversion. We have tried changing our password in My Virgin Media but this has not resolved the issue. It was just a hunch re Blueyonder. I have been able to log into my Virginmedia account and change my password, but the hacker still. @claresteve2. Sadly, if one of the email accounts you wish to delete is the Primary account username (the one you use to sign into your My Virgin Media account) then it cannot be deleted. . com email. Reply. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. I changed my password again, removed the mail forwarding, blocked the email address that everything was being forwarded to. However your VM email address itself will not be changed. If you find yourself unable to log into your email account,. In response to Kain_W. but I was a customer of ntlworld and then virgin media for years and years and I’m not now. com email account no longer works and I cannot find any link to log back in. 2) If that is unsuccessful then you could try the "Forgot your password" option. co. Email address: emailaddress@ntlworld. We would like to show you a description here but the site won’t allow us. com offers email hosting services for all your email needs. I can’t sign in to change my password my primary email account is a gmail account can you advise please - 5233372. Suddenly it is telling me it needs verification for account. Try that and see how it goes. Email us at consumer. I'm not massively technical so I am stumped on this. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. All Rights Reserved My NTLWORLD email address wont recieve emails suddenly. 0 Kudos Reply. Log-in. BT. Password: Password. Incoming Server - IMAP. com email account. Did the. When you get to the second page of the wizard, Select IMAP from the dropdown. The only way it would go to the Outlook. The firm operates several email services including @virginmedia. SpeedGo to our Sign in. It is important that you: Do a full virus scan on your device with up-to-date anti-virus software;Deleted ntlworld email account still live in Email 2 weeks ago; ntlworld. I had a message from virgin media saying that it was locked - 5274636. SpeedVirgin Media offers vital connectivity and entertainment to support the nation during lockdown. in Email 23 hours ago; NTLWORLD email Account hacked and I am locked out in Email yesterday; Just updated my VM email log in details & now logging in via secondary email. How can I sort thi. No need to register! Your Email Address: Password : Webmail Advanced Login Secure Login Webmail Check your POP/IMAP email on the web. I have resigned myself to the fact that I have likely lost my main email. com and we’ll look into them. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". In response to jg60. Ensure that the Email username is your full NTLWorld email address ; Select Log on using clear text authentication ; Select My server. com or blueyonder" etc. virginmedia. From any computer, anywhere in the world. We strongly recommend you use a. I'm here to help. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. We've introduced a series of measures to help keep you connected and entertained during the latest nationwide lockdown. com settings. To come back to your question:It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. Having an issue with NTLWorld Email. Browse Virgin Media Virgin Media Community. It appears that after the latest iOS update, ntlworld. com Outgoing Server: smtp. I am sorry to hear about the issues you are having with the email account. If you want to know more, the updated sections are 6. Sign in Not. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. E mail Still not working in Email 13 minutes ago; email password in Email 45 minutes ago; NTL email still live - I cant access it or shut it down in Email 3 hours ago; 1 out of 5 emails not working in Email 4 hours ago; email account locked in Email 6 hours agoWe would like to show you a description here but the site won’t allow us. com) Select the mail server as POP3 and enter the. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link using that ntlworld email address and existing password. Thanks for coming back to us CJW1957. Next, you need to change your. So even though i am already logged in to my Virgin email with my original xxx. net. 2. A steady stream of over 800 reports were submitted to the website Downdetector since 08:00 BST Tuesday. So we can investigate this further for you I've dropped you a PM. If you're trying to add your Outlook. JaneG1. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. That’s why, if you use an email address that ends in @virginmedia. My ntlworld.